YOUR QUESTIONS ANSWERED

Frequently Asked Questions

We understand that choosing the right treatment or booking your appointment can come with a lot of questions. This page is designed to give you clear, straightforward answers so you can feel confident before visiting us. If you cannot find what you are looking for, our team is always happy to help.

About Our Services

What treatments do you offer?

We offer a wide range of beauty and aesthetics treatments including tanning, nail services, hair services, and advanced aesthetics procedures. You can explore everything we provide on our services page.

Do you offer both beauty and aesthetics treatments?

Yes, we provide both beauty services and advanced aesthetics treatments, allowing you to access multiple services in one place. You can view our aesthetics treatments and beauty services for more details.

Are your treatments suitable for all clients?

Suitability depends on the treatment and your individual needs. We assess this during consultation to ensure safe and appropriate recommendations.

Do you offer consultations before treatments?

Yes, we offer consultations to understand your goals, assess suitability, and explain the process before starting any treatment.

Booking And Appointments

How do I book an appointment?

You can book by contacting us directly through our contact page by phone, or via email.

Do you accept walk-ins?

Yes, we do accept walk-ins where availability allows. However, booking in advance is recommended to secure your preferred time.

How far in advance should I book?

We recommend booking in advance, especially during busy periods such as holidays and weekends, to secure your preferred time.

How long do appointments usually take?

Appointment times vary depending on the treatment. You will be given a clear timeframe when booking or during consultation.

Pricing And Payments

How much do your treatments cost?

Pricing varies depending on the service. You can view a breakdown of available treatments on our price list page.

Do you require a deposit to book?

For some treatments, yes. Deposits may be required depending on the service booked. Sunbed sessions do not require a deposit.

What payment methods do you accept?

We accept most payment methods, excluding American Express.

Are there any additional costs I should be aware of?

All costs are explained clearly before your appointment. If anything changes, this will be discussed with you in advance.

Preparation And Aftercare

Do I need to prepare before my appointment?

Yes, some treatments require preparation. You will be given clear guidance when booking or during consultation.

What aftercare is required following treatment?

Aftercare depends on the treatment. We provide tailored guidance to help you maintain your results and avoid complications.

Will I receive aftercare advice?

Yes, every client receives clear aftercare advice to support the best possible outcome.

Can I combine multiple treatments in one visit?

Yes, where possible. Many clients combine services such as hair treatments or tanning services during one appointment.

Availability And Service Areas

Where are you based?

We are based in Northampton, making us easily accessible for clients across the local area.

What are your opening hours?
  • Monday:9am to 7pm
  • Tuesday:9am to 7pm
  • Wednesday:9am to 7pm
  • Thursday:9am to 7pm
  • Friday:9am to 7pm
  • Saturday:9am to 6pm
  • Sunday:Closed

Policies, Trust And Support

Are your practitioners qualified?

Yes, treatments are carried out by a Level 7 qualified aesthetics practitioner with over 21 years of experience.

Is your salon clean and professional?

Yes, we maintain a clean, welcoming and professional environment to ensure comfort and safety throughout your visit.

Do you offer personalised treatments?

Yes, every treatment is tailored to your individual goals, suitability and preferences.

Can I see reviews or client feedback?

You can visit our testimonials page to learn more about client experiences.

Getting Started

What is the first step to booking a treatment?

The first step is to get in touch with us to discuss your needs. We will guide you through the process and recommend the most suitable options.

How quickly can I get an appointment?

Availability depends on demand, but we aim to accommodate clients as soon as possible.

Can I ask questions before booking?

Yes, we encourage you to ask any questions so you feel confident before committing to a treatment.

Can't Find The Answer You Need?

If you still have questions or would like personalised advice, our team is here to help. We are always happy to talk through your options, explain treatments in more detail, and help you choose the right service for your needs.

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